Welcome to the MCE – MCE Process suppliers page. Are you an instrumentation, controls, electrical or equipment manufacturer interested in promoting your products through MCE? Are you looking for a better distribution and selling solution? If you are a provider or supplier of goods and service that may be helpful to our customers and business, we really appreciate your time and interest. We are always looking for new and innovative products, solutions and services to solve our customer’s problems and add value.
What we bring to the table
- Over 1.1 million annual visitors on our platforms and we’re still growing
- High daily phone call volume with live answering of every call from 8:00 – 6:00 pm Eastern. On-call engineers to answer sales and support calls after regular business hours.
- Responsive application engineers and technicians
- We provide service and support for every item we sell or provide
- Startup, commissioning services, calibration and system integration
- Full 24/7 product support and onsite services
- Regional offices and community / trade organization involvement
- Engineers and representatives dedicated to continual product training, knowledgebase improvement and education
- Experts in water, wastewater, agriculture, energy, pharma and industrial process
- Complimentary line card to support complete projects for customers
- Active in social media and all things digital
- A thriving affiliate and referral program
- Community and Industry Involvement in Trade Organizations
Our Responsibilities
- Build functional, attractive and search engine optimized web pages for your products and solutions. Our product pages include: product name, SKU, short description, product images, video, full product description, specifications, manuals, downloads, software, quotes, real time shipping, availability and full ecommerce functionality.
- Build and update brands / manufacturer pages that tell your story and explain your products and solutions.
- Build and update catalog pages that provide your full catalog to all our customers.
- Organize and promote your products and product categories
- Work with you to align you search engine goals, advertising, online advertising and keywords
- Provide customer feedback and suggestions so you know what customers want and can anticipate and respond to their needs
- Provide referrals for customers outside of our authorized areas
- Protect your other distributors and representatives in their respective areas and territories as required by product / brand
Manufacturer and Brand Responsibilities
- Provide current catalogs and updated price lists in pdf / spreadsheet format
- Provide images, video, specifications, datasheets and materials for our sales efforts, website, email and social media campaigns
- Train our engineers and technicians so we can deliver the best customer experience. Webinars, video and remote / onsite training are a plus.
- Provide us with your very best volume distributor discount
- Provide national, regional and local advertising / co-op
- Provide referrals for the areas and territories you are authorizing us to work and sell in
- Protect our area and territories from other distributors and representatives as required by product / brand