Our goal is to serve and help others by providing top shelf products, services and solutions at affordable prices.
1. We Exist to Help You, Our Communities and Our World
- We are here on purpose and for a purpose. We will strive to help our neighbor using our talents, knowledge and resources made available to us each day. We focus our efforts on three key areas: Humanitarian, Environmental and Local Issues.
- Green Shipping, Green Energy and Eco-friendly Operations – We were one of the pioneering meters, controls and equipment companies to go completely powered by green / renewable energy and offer standard carbon neutral shipping and eco-responsible packaging for most orders.
2. Top Shelf Brands and Solutions with Flexible Payments, Terms and Financing
- We provide the top brands in meters, controls, equipment and process instrumentation.
- We provide Easy NET Terms, NET 30, Multiple Payment Methods and Flexible Financing
3. Best Prices and Discount Programs
- We offer a best price policy on tens of thousands of products online and more than 100,000+ products in our catalogs.
- If you find a better price online or by quote, just let us know and we will attempt to match or even beat it.
- We offer special discount programs for your business. We work with other integrators, dealers, resellers, municipal customers and government customers.
4. Fast and Flexible Shipping. Yes, even Free Shipping
- Many of our products ship within 24-48 hours via free 2nd Day to regular Ground Shipping. This excludes international, heavy items (>75 lbs.), bulky items, hazardous items, and some items shipped to distributors, OEMs and resellers. Learn more about our shipping.
- Ship collect on your account, our account, your customer’s account or another third party account.
5. Tech Support
- Our engineers and technicians will help you find the right product or solution the first time. We back it up with technical support and help for the warranty term and / or life of the product – when you buy from us.
6. Easy and Generous Returns
- We offer a 30 day return policy on most items purchased direct from MCE Process that are in new and resalable condition. Learn more or request a return.
7. System Assembly, Calibration, Commissioning and Startup
- We can provide full system assembly, sensor assembly, calibration, testing, commissioning and startup services.
- Our technicians, consultants and engineers can be available for webinars, remote training, on-site, one on one, and startup training. We also regularly extend and facilitate on-site and remote factory training for end users.
9. Repair, Refurbishment and Rentals
- We provide factory service, factory authorized service, repair and calibration at our locations, our manufacturer’s location, service centers or even on-site service. This provides fast turnaround and maximum uptime for all your critical process instrumentation, controls and equipment.
- We offer a full line of rental meters, controls, instruments and equipment. This provides maximum uptime and additional resources for your project, study or expansion.
- We will provide responsive communications via phone call, email, chat, text and more.